Plans of Management

A Plan of Management (POM) is a practical document that explains how a building, park, or public space will be operated and maintained over its life. It sets out:

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• Who is responsible for each part of a space

• How often maintenance, cleaning, and servicing take place

• What protocols apply for safety, surveillance, and after-hours access

• Special considerations such as waste removal, deliveries, or seasonal opening times

 

In short, a POM makes sure that the effort invested in design translates into safe, well-managed daily operations.

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Why Plans of Management Matter

A Plan of Management is more than a document. It’s a practical tool that connects the way a place is designed with the way it is managed day-to-day. Without one, responsibility becomes blurred, maintenance is inconsistent, and safety risks can quickly escalate.

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By clarifying these responsibilities early, Plans of Management help prevent conflict, close gaps in maintenance, and reduce risks to staff, visitors, and the wider community.

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Our Role in Preparing Plans of Management

As an architect, urban designer, and CPTED consultant, I bring a design-centred approach to developing Plans of Management. This means I don’t just write the plan — my role is to align it with how spaces are designed and used.

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POMs are prepared for:

• New developments (shopping centres, mixed-use buildings, hotels, pubs, and public spaces)

• Existing facilities (parks, town centres, and community buildings where responsibilities are unclear)

 

Plans of Management are developed in collaboration with:

• Planners and project managers

• Architects and landscape architects

• Facility managers and Council teams

• Security and operations staff

 

At a minimum, every plan I prepare is reviewed through a CPTED lens — ensuring safety, crime prevention, and ease of management are built into the process.

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Why Work With The Design Partnership?

• Specialist expertise — as one of the few architects in Australia trained with NSW Police in CPTED, I understand both design and management requirements.

• Independent perspective — I regularly act as a CPTED expert witness, giving me deep insight into where projects succeed or fail in long-term management.

• Proven experience — I’ve prepared Plans of Management and CPTED frameworks for retail centres, town parks, mixed-use precincts, and licensed premises.

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